Superior Twin Room Sofa
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Air conditioning
Hotel · Frankfurt am Main · Hesse
Mercure Hotel Kaiserhof City Center
A 4-star stay on Kaiserstrasse, within walking distance of Frankfurt's main station and city centre.
- 9/10 location rating
- Complimentary fruit, coffee, tea and water at reception
- Fitness centre and business facilities on site
8
Great
2352 reviews
Booking.com 8 · 2352 reviews
About
Mercure Hotel Kaiserhof City Center
The Mercure Hotel Kaiserhof City Center sits on Kaiserstrasse in the heart of Frankfurt am Main, less than a 15-minute stroll from the Main river. The main railway station is just around the corner, and the city centre is within easy walking distance, making it a practical base for both business and leisure travellers.
The hotel balances classic comfort with current touches: soundproofed rooms with air conditioning, a fitness centre, and a lounge bar. Reception runs around the clock, and the team is frequently praised for being friendly and efficient. A welcome drink, free Wi-Fi in rooms, and complimentary fruit and water at the front desk add to the value.
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Top marks for location — Guests consistently rate the position as a major plus, with the main station and city centre within walking distance.
- Friendly and efficient service — Multiple reviewers highlight the staff as helpful, competent, and ready to assist with small problems.
- Clean, modern rooms — Rooms are described as newly refurbished, clean, and quiet, with modern design and comfortable beds.
- Good value for the class — The price point, combined with complimentary extras like fruit, coffee, tea, mineral water, and welcome drink, is seen as a strong deal.
–
Worth weighing
4 to weigh- Some rooms may need attention — One guest reported a non-smoking room with a smell and a replacement room with broken fixtures and missing minibar.
- Immediate area can feel edgy — The hotel is close to Frankfurt's red light district, though reviewers note the street itself is safer and quieter.
- Breakfast costs extra — While praised, the breakfast is not included in the room rate and carries a fee around €15.
- Limited international TV — One guest found the TV good but noted few international channels.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Superior Suite
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
Standard Twin Room
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Bathtub
Superior Twin Room
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Air conditioning
Standard Double Room
- 1 Double bed
- Shower
- Coffee machine
- Heating
- Bathtub
Superior Double Room
- 1 Double bed
- Shower
- Coffee machine
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- 24-hour reception
- Express check-in/ -out
- Luggage storage
- Lift
- Currency exchange
- Safe deposit box
- No smoking on site
- Key card access
- Security
- Smoke detectors
- Fire extinguishers
Food & Drink
- Bar/ Lounge area
- Snack bar
- In-room breakfast
- Packed lunches
- Welcome drink
- Children's buffet
Room Amenities
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Ironing facilities
- Free toiletries
- Electric kettle
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
- Carpeted floor
- Free Wi-Fi in rooms
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Paid shuttle service
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Accessibility
- Rooms/ Facilities for disabled
- Wheelchair access
- Allergy-free rooms
Leisure
- Fitness centre
- Leisure/ TV room
- Board games
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8/10 from 2,352 reviews
Booking.com · 8 · 2352 reviews
8Verified guest“Central spot near the opera and main station, though the immediate area felt a bit rough around the edges.”
8Verified guest“The standard king room with aircon had everything I needed. Staff were especially helpful and competent at check-out.”
8Verified guest“Friendly team, varied breakfast options, and a modern, clean room that was perfect for unwinding after sightseeing.”
8Verified guest“Staff attention, little touches like marmalade left on the bed, and the room's cleanliness stood out.”
8Verified guest“Really nice staff who were ready to help even with minor issues.”
8Verified guest“Close to the train station, friendly staff, and a clean, quiet room.”
04 — Location
Getting around Frankfurt am Main
The property sits in Frankfurt am Main.
Around the hotel: The hotel is on Kaiserstrasse, close to Frankfurt's main train station and the city centre. The opera house and the Main river are within a 15-minute walk, and the red light district is nearby – though the hotel's street is quieter.
Getting around: The main railway station is just around the corner, offering regional and long-distance connections. The city centre and many sights are within walking distance.
Kaiserstrasse 62, Frankfurt am Main, Hesse, 60329, Germany
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 106 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is until 12:00.
Is parking available at the hotel?
Yes, parking is available on site, though details on cost are not specified.
Are pets allowed?
No, pets are not allowed at this hotel.
Is breakfast included in the room rate?
No, breakfast is not included in the base rate. Guests have mentioned a fee of around €15 for the breakfast buffet.
Does the hotel offer airport transfer?
The hotel offers a paid shuttle service, but specific details are not provided.
Is there air conditioning in the rooms?
Yes, all room types listed include air conditioning.
What amenities are available for families?
The hotel offers a children's buffet and board games, and has rooms that can accommodate families, such as the Superior Twin Room Sofa.
The bottom line
A solid, well-located Frankfurt stay with friendly service and modern rooms, priced fairly for what you get. Watch for occasional room maintenance issues and the extra cost for breakfast.
8Best for travellers who want a central base near the station with good value.
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